Legal

Terms of Service

Last updated: January 29, 2026

By accessing or using HeyHushly, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the service.

1) About HeyHushly

HeyHushly is an AI companion chat platform operated by XRTX. The service lets you create an account, explore companions, and chat in real time with optional Mature (18+) content settings.

2) Eligibility (18+)

  • • You must be at least 18 years old to use the service.
  • • You must not use HeyHushly if you are underage.
  • • We may suspend or terminate accounts we reasonably believe are underage.

3) Accounts & Security

  • • You are responsible for keeping your account credentials secure.
  • • You must notify us if you suspect unauthorised access.
  • • Password reset and recovery options are available from your account settings.

4) Acceptable Use

  • • Do not use the service for illegal content or activities.
  • • No content involving minors, non-consensual content, exploitation, or harassment.
  • • No doxxing, hacking, abuse, spam, or attempts to compromise the service.
  • • Do not attempt to bypass safety or moderation controls.

5) AI Content Disclaimer

  • • AI responses may be inaccurate or incomplete.
  • • The service is not professional advice (medical, legal, or financial).
  • • Companions are not real people and do not replace human relationships.

6) User Content & Moderation

  • • You own your content, but grant us a license to operate and improve the service.
  • • We may remove content or restrict users for violations of these terms.
  • • We provide reporting mechanisms for harmful content or behaviour.
  • • Bans may be applied, and you can request an appeal by contacting support.

7) Mature Content

  • • Mature mode exists for 18+ users.
  • • You are responsible for using Mature content settings appropriately.
  • • We may restrict certain content regardless of settings.

8) Subscriptions & Payments (Stripe)

  • • Payments are processed via Stripe.
  • • Subscriptions auto-renew unless cancelled.
  • • You can manage or cancel via the Stripe portal in your account.
  • • Refunds are handled case-by-case and as required by law.
  • • If we offer trials, eligibility and terms will be shown at sign-up.

9) Termination

  • • We may suspend or terminate access for breach of these terms.
  • • You may delete your account at any time from your account settings.

10) Data & Privacy

Your data is handled according to our Privacy Policy. Please review it at /privacy.

11) Liability & Warranty Disclaimer

  • • The service is provided “as is” and “as available”.
  • • We disclaim warranties to the extent permitted by law.
  • • Our liability is limited to the extent permitted by applicable law.

12) Changes to Terms

We may update these terms from time to time. Continued use of the service after changes means you accept the updated terms.

13) Contact

Contact us at support@heyhushly.com or via the website.