Support
We’re here to help
Send the details and we’ll take care of the rest. Typical response within 24–48 hours.
Getting help faster
- Your account email.
- Device and browser (or mobile OS version).
- What you expected vs. what happened.
- Screenshots or short recordings if possible.
Billing & subscription
For invoices, plan changes, or billing issues, start with Pricing or the subscription portal.
Safety & moderation
Report harmful content or suspected abuse via in‑app report tools when available. If your account was warned or banned, include the account email and a brief appeal summary.
Contact
Reach us at support@heyhushly.com. We may ask for extra details to verify account ownership.
FAQs
Can I change my plan immediately?
Yes. Upgrades and downgrades can be managed in the subscription portal.
Where do I update my payment method?
Use the “Manage subscription” button to update cards, invoices, and renewals.
How do I report a safety concern?
Send an email with details and screenshots, and we’ll review quickly.